Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and RD AnalytiX LLC (“RD AnalytiX,” “we,” “us,” or “our”), operator of the ConnectDots platform at getconnectdots.com (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a company, you represent that you are authorized to bind that company.

1. What ConnectDots does

ConnectDots helps brands and creators create trackable product links and link-in-bio pages, measure Amazon attribution and off-Amazon ad performance, connect advertising and social accounts (such as Amazon Advertising and Meta/Instagram) with your authorization, automate Instagram comment-to-DM replies, and manage creator collaborations and payouts. Features vary by plan and by the accounts you connect.

2. Eligibility & accounts

• The Service is for business use. You must be at least 18 years old and able to form a binding contract.
• You are responsible for the accuracy of your registration information, for keeping your credentials secure, and for all activity under your account.
• You must promptly notify us of any unauthorized use at team@getconnectdots.com.

3. Connected platforms (Amazon, Meta, and others)

When you connect a third-party account, you authorize us to access and act on that account solely to provide the features you enable, as described in our Privacy Policy. You remain bound by each platform’s own terms, and you represent that you have the rights to connect the accounts and assets you add.

• Amazon. ConnectDots is an independent tool provider. It is not affiliated with, endorsed by, or sponsored by Amazon. Your use of Amazon Advertising, Amazon Attribution, the Amazon Ads API, or the Selling Partner API through the Service is subject to the applicable Amazon agreements and policies.
• Meta. ConnectDots is not affiliated with or endorsed by Meta. Your use of Instagram/Facebook features through the Service is subject to the Meta Platform Terms and Community Standards.
• You may disconnect any connected account at any time, which revokes our ongoing access to it.

4. Subscriptions, fees & billing

• Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor, Stripe. By subscribing, you authorize recurring charges until you cancel.
• Fees are stated at checkout and exclude taxes, which we may collect where required.
• You can cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.
• We may change plan pricing or features on a prospective basis with notice; continued use after a change takes effect constitutes acceptance.

5. Creator payouts

Where the Service facilitates creator commissions or payouts, amounts are determined by the applicable brand’s program and the underlying platform data (for example, attributed sales). Payouts are subject to verification, chargeback and return adjustments, minimum thresholds, and your provision of accurate payout and tax information. We are not a party to the commercial agreement between a brand and a creator and are not liable for a brand’s failure to fund a program.

6. Your content

You retain ownership of the content you upload or create through the Service (for example, bio-page text, images, and links). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that content solely to operate and provide the Service. You are responsible for your content and for ensuring it does not infringe others’ rights or violate any law or platform policy.

7. Acceptable use

You agree not to:

• Use the Service to send spam or unsolicited messages, or in violation of any platform’s terms (including Amazon, Meta, TikTok, and email/SMS laws such as CAN-SPAM and TCPA);
• Misrepresent attribution, manufacture fake clicks or engagement, or otherwise manipulate metrics or advertising systems;
• Upload unlawful, infringing, deceptive, or harmful content, or link to such content from bio pages or tracked links;
• Reverse-engineer, scrape, overload, or attempt to gain unauthorized access to the Service or its data; or
• Resell or provide the Service to third parties except as we permit.

8. Intellectual property

The Service, including its software, design, and trademarks, is owned by RD AnalytiX and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. We welcome feedback and may use it without obligation to you.

9. Disclaimers

The Service is provided “as is” and “as available.” Attribution, analytics, and forecasts are estimates derived from third-party data and are not guaranteed to be accurate or complete. We do not guarantee any particular advertising result, sales, ranking, or income. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the fullest extent permitted by law, RD AnalytiX will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

11. Indemnification

You will indemnify and hold harmless RD AnalytiX from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right (including any connected platform’s terms).

12. Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or fail to pay fees. On termination, your right to use the Service ends; sections that by their nature should survive (including 6–11 and 13) will survive. You can request deletion of your data as described in our Data Deletion page.

13. Governing law & disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You and RD AnalytiX agree to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas, except that either party may seek injunctive relief in any competent court.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with a new “Last updated” date and, where appropriate, additional notice. Continued use after changes take effect constitutes acceptance.

15. Contact

RD AnalytiX LLC
6600 S Rice Ave, Ste C, Bellaire, TX 77401, USA
team@getconnectdots.com